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Five ways Signet is helping Australian industry compete

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Signet is helping Australian businesses compete better in the marketplace by providing them the advantages of the lowest overall cost, outstanding service, and genuine value.

Customer service being at the core of Signet’s operations, the company breaks down their product and service offering into five key pillars to explain how they help Australia compete better.

Value with every communication

Signet aims to deliver value every time the customer picks up the phone, receives a delivery or logs in to their website.

Easy interaction

To facilitate an easy and enjoyable experience for the customer, Signet’s leading e-commerce platform covers web, search, social and mobile, enabling them to engage with the company at their convenience.

Lowest overall cost

Signet is committed to delivering cost savings throughout their business to customers, through proactive price reduction, consulting with buyers about pricing decisions, finding efficiencies and recognising loyalty.

Knowledge that improves business

Aware of the importance of knowledge to the success of the customer’s business as well as their own, Signet constantly seeks to learn more about their products and applications, and the industries and markets they operate in, so that these learnings can be passed on to customers.

Investing in the future

Signet benchmarks their service quality levels with like-minded businesses, keeping abreast of the latest technology, systems and processes that are leading the industry into the future.

The February update to the Signet online store and buyers guide features a range of exciting new products including new sizes of shipping cartons and stretch films; Signet’s Own bubble bags and mailers; 12 new cleaning and janitorial products; magnetic whiteboards; and Valvo lubes and grease gun.

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